FREQUENTLY ASKED QUESTIONS:
MAY PINK members' most frequently asked questions
are listed below.
If you could noT find the answer to your question,
we are always available.
contact us at the below:
MAYPINKUS@GMAIL.COM
Which companies do you use for logistics?
UPS Ground, UPS 3rd day Select, UPS 2nd Day Air, UPS Next Day Air, USPS and freight
HOW TO MAKE PURCHASE FROM YOUR WEBSITE?
MAY PINK offers wholesale clothing to established retail vendors only and is closed to the public. All members of this website must require pre-approval. To register, please visit our New Member Registration Page which can be found at this link. https://www.maypink.com/member-application.html
WHAT IS THE MINIMUM ORDER QUANTITY?
All our products are pre-packed as 5 pieces (2 smalls - 2 mediums- 1 large size). In-stock items minimum order quantity is 1 pack.
HOW SOON DO YOU SHIP IN-STOCK ITEMS?
We do our best to process orders on the same day. In general, any orders placed before 12:00pm PST ship the same day and any orders placed after 12:00pm PST ship the following business day. Orders placed over the weekend or on a holiday with be shipped the following business day.
But for new website customers paying with credit card, our order processing time is usually 7-10 business days - as we have to confirm payment approval. This is our company policy, so please keep in mind when you are ordering from our website for the first few times! However, payment approval for Paypal comes through within only 2-3 business days - so we recommend using Paypal as your payment method for newer customers.
*UPDATE*
Please note -- due to changes with the COVID-19 situation, our shipping time can vary from 2-7 business days to fully process and ship your order. We are doing our best to work at maximum capacity, while still providing safe working conditions for our employees as well as maintaining safety procedures for our customers! Please be advised that shipping delays can occur, thank you.
But for new website customers paying with credit card, our order processing time is usually 7-10 business days - as we have to confirm payment approval. This is our company policy, so please keep in mind when you are ordering from our website for the first few times! However, payment approval for Paypal comes through within only 2-3 business days - so we recommend using Paypal as your payment method for newer customers.
*UPDATE*
Please note -- due to changes with the COVID-19 situation, our shipping time can vary from 2-7 business days to fully process and ship your order. We are doing our best to work at maximum capacity, while still providing safe working conditions for our employees as well as maintaining safety procedures for our customers! Please be advised that shipping delays can occur, thank you.